Privacy Policy
At Thespian Arts Academy, located at 42 Maplewood Avenue, Pinecrest, CA 92123, and reachable by phone at +1 555-777-8888 or email at info@thespianartsacademy.com, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and safeguard the data you provide to us when you visit our website, enroll in our courses, or otherwise interact with our academy. Our Privacy Policy is compliant with GDPR and CCPA standards.
Information We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you register for courses, sign up for newsletters, or contact us through our website.
- Payment Information: When you enroll in a course, we collect necessary payment information, such as credit card details or other payment methods. This information is securely processed by our payment gateway providers and is not stored on our servers.
- Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this information.
- Communications: We may retain copies of any communications you send to us, including emails, messages submitted through contact forms, and any other correspondence.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To administer your enrollment in our courses, provide you with course materials, and communicate with you about course-related updates.
- Customer Support: To respond to your inquiries and provide you with assistance with any issues or questions you may have.
- Marketing Communications: To send you newsletters, promotional offers, and other information about our academy that we believe may be of interest to you. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the email.
- Website Improvement: To analyze website usage and trends, and to improve the functionality and user experience of our website.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security: To protect the security and integrity of our website and services.
Data Security
We take the security of your personal information seriously. We have implemented various technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption to protect sensitive data transmitted over the internet.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
- Secure Payment Processing: We use PCI DSS compliant payment gateway providers to securely process your payment information.
While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, email marketing, and website hosting. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event that Thespian Arts Academy is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact our Privacy Officer at privacy@thespianartsacademy.com or by mail at the address listed above. We will respond to your request within a reasonable timeframe.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Form
Contact Us - Privacy Concerns
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our Privacy Officer:
Privacy Officer: Alistair Humphrey
Email: privacy@thespianartsacademy.com
Phone: +1 555-777-8888
Address: 42 Maplewood Avenue, Pinecrest, CA 92123
Last Updated: October 26, 2025